Help for parents

Baby Tap Support

Need help with Baby Tap, Full Toy Box, sound, motion, or restore purchases? Start here.

Contact support

Email support@aidose.app with your device model, iOS version, and a short description of the issue.

Restore Full Toy Box

Open the Full Toy Box screen and tap Restore. Restorable purchases are handled through your Apple ID.

Sound help

Check your device volume, Silent Mode, Focus settings, and whether another audio app is playing. Baby Tap includes background music plus giggle and cry effects.

Motion help

Baby Tap uses device motion to react to gentle taps and bumps. Keep the app open on screen while playing and allow motion access if iOS asks.

Refunds and billing

Apple handles App Store billing and refund requests. Use reportaproblem.apple.com for billing help.